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What range of products available?
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We offer titanium, good quality metal and
trendy plastic frames, ultra-light superflex
frames, value metal full rim, semi
rimless, full rimless frames, value plastic
frames, reading eyeglasses, sunglasses,
accessories (including casing) and
spare parts. They are design for men,
women, young and old, and also children.
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Do you offer private label services?
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Yes, you can have your own private label
for a low minimum quantity of 500 pieces
of assorted styles. However, it
only comes with a nominal charge and
you could have your own brand on the
temple of the eye frame and sticker
on the demo lens.
With low quantity, this is a great
opportunity to market your products.
For further detail, do e-mail our
customer service
department.
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Do you offer Original Equipment Manufacturing (OEM) services?
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Yes, EyewearLand.com does offer this
service. Do e-mail our
customer service
your enquiries and we will be glad to
hear from you, and clarify on our
offerings.
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How to view the prices online?
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Complete the free registration on this site, if you have not done so.
You then have instant access to our prices.
If you have registered earlier, then
login with your user id and password.
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How to buy online?
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- Register with us, if you have not done so, or if you have registered, please login with user id and password
- Browse product catalog
- Click on "buy now" button to add to shopping cart
- Go to "shopping cart" tab, tick items to order
- Click on "order" button
- Verify billing and shipping addresses
- Select a payment method
- If it is "online credit card", then
you will be transferred to secure
WorldPay payment server, where you
could enter your credit card
information and be authorised
- Our customer service officer will follow up with you on our procedures
- We ship within 2 to 3 business days upon confirmation of your payment (depending on payment method)
for details please click here.
- You should receive your goods within 7 to 10 business days (depending on shipping company)
for details please click here.
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What are other payment methods?
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You could also pay by telegraphic
transfer or wire and
cash. For details please refer
to our Payment Method page.
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When do you ship my goods?
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Goods to be shipped out, depending on
payment method:
- for online credit card,
it takes between 2 to 3 business days
after authorisation,
- for telegraphic transfer,
it takes between 2 to 3 business days
upon confirmation from our Bank on the
receipt of your payment,
- for bank draft/check or cash, it takes between 2 to 3 business days
upon receipt of the bank draft,
- for company cheque/check,
it takes between 2 to 3 business days
upon clearance of the funds.
Goods to reach you, depending on the
delivery mode:
- for EMS, it takes approximately 7 to 10
business days,
- for postal parcel,
it takes 15 to 20 business days,
- for air freight, it takes
5 to 10 business days
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Is there minimum order?
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Yes. It is a very low minimum of USD30.00 (FOB) per order.
This is to ensure that we serve only businesses like
opticians, optometrists, retail shops, wholesalers and
chain stores.
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How to buy samples?
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With low minimum order
impose, you could just order a
small quantity to try out the quality of
our goods and services. Furthermore, it is the industry practice to
buy samples.
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How to cancel my order?
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You may cancel your order before
we receive payment from
you. Therefore, for online
credit card payment, no
refund is allowed, since
payment authorisation is immediate.
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What is your shipping charges?
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All the products are quoted at nett
F.O.B. Therefore, you will have to
pay for the shipping charges. We
generally ship your goods
using EMS unless otherwise requested.
EMS shipping charges are reasonable
and yet reliable.
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What features does this site offer?
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It has :
- Online catalog of products with price (if you are logged on)
- Online shopping cart to store the products that interest you and ‘remembers’ them when you next visit the site
- Online purchase order creation
- Online credit card payment
- Listing of all purchases successfully submitted to EyewearLand.com
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Which browsers do you support?
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This site supports version 4 and
above for both Microsoft Internet
Explorer and Netscape Navigator
browsers. Please be informed that
it is best viewed with 800 pixels
by 600 pixels screen dimension.
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Does my browser need to set cookies enable?
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Yes. This site requires you to
enable cookies for storing small pieces
of information when you surf this site.
Otherwise, you may have problem registering
and logging on to our site, to use
the features offered.
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What is cookies anyway?
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Internet cookies are small text files
(no larger than 4Kb) used for keeping
track of settings or data for a
particular Web site
(like EyewearLand.com). Because servers
do not know who is making a request,
they have no way of storing settings
for specific users.
Cookies are a very secure way of
maintaining data that is specific
to a particular user because your
browser will only send the settings
back to the server that originally
created them.
There are 2 flavours of cookies,
temporary and permanent. Temporary
cookies are deleted when browser is
closed while permanent cookies are
stored in your PC and usually have
expiry dates. EyewearLand.com
implements the latter.
The benefit of cookies is it save
your access privilege between visits
to a Web page without you having to
log in each time you come to the page.
If you leave the site without logging
out, Eyewearland.com will remember
when you visit us within the same day.
If you share the same PC with other
users, it is recommended that you log
out to protect your privacy.
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